What Is Concierge Medicine—and Why Patients Are Switching

By Dr. Marlene Roberts | Concierge Wellness & Anti-Aging

In today’s fast-paced world, healthcare often feels impersonal and rushed. Long wait times, brief consultations, and fragmented care have become the norm. Enter concierge medicine—a patient-centered approach that is redefining the doctor-patient relationship by offering personalized, accessible, and comprehensive care.

Understanding Concierge Medicine

Concierge medicine, also known as boutique or retainer-based medicine, is a healthcare model where patients pay an annual or monthly fee to receive enhanced medical services. This model allows physicians to limit their patient panel, ensuring more time and attention for each individual.

Benefits of Concierge Medicine

1. Extended Appointments:

Traditional primary care visits often last 15 minutes or less. In contrast, concierge physicians can spend 30 minutes to an hour per visit, allowing for in-depth discussions about health concerns, preventive care, and wellness strategies.

2. 24/7 Access:

Patients typically have direct access to their physician via phone, text, or email, ensuring timely responses to urgent questions or concerns.

3. Same-Day or Next-Day Appointments:

With a smaller patient load, concierge practices can offer prompt scheduling, reducing the wait time for appointments.

4. Comprehensive Care Coordination:

Concierge physicians often take the lead in coordinating specialist referrals, managing chronic conditions, and ensuring seamless communication across all aspects of a patient’s healthcare.

5. Preventive and Personalized Focus:

Emphasis is placed on preventive care, lifestyle modifications, and personalized treatment plans tailored to each patient’s unique needs and goals.

Why Patients Are Making the Switch

The shift towards concierge medicine is driven by a desire for a more personalized and proactive healthcare experience. Patients value the deeper relationships formed with their physicians, the convenience of immediate access, and the comprehensive approach to their overall well-being.

Moreover, studies have shown that concierge medicine can lead to improved health outcomes, higher patient satisfaction, and reduced hospitalizations due to the emphasis on preventive care and early intervention.

Is Concierge Medicine Right for You?

If you find yourself frustrated with the traditional healthcare system—feeling like just another number, struggling to get timely appointments, or desiring a more holistic approach to your health—concierge medicine may be the solution. It’s particularly beneficial for individuals with chronic conditions, busy professionals seeking flexible scheduling, or anyone looking to invest in a more personalized healthcare experience.

At our practice, we are committed to providing exceptional, patient-centered care that prioritizes your health goals and lifestyle. By embracing the concierge model, we aim to build lasting relationships with our patients, ensuring they feel heard, valued, and empowered in their healthcare journey.